Case Study
The American Council of Engineering Companies (ACEC) represents over 5,500 engineering firms nationwide, serving as the "Chamber of Commerce for engineering." After launching a complex website redesign with multiple subsites and coalition pages, ACEC needed a long-term support strategy to maintain their digital momentum and keep continuous improvements on track.
Their in-house team needed help managing content across multiple sections serving diverse audiences, from executive-level members to policy makers and engineering students. The site's integrated systems (including LMS connectivity, event calendars, and gated resource libraries) required ongoing optimization and security monitoring. Most critically, ACEC needed to continue evolving their digital presence to support strategic goals like broadening their reach beyond transportation engineering, increasing member engagement, and growing PAC contributions.
We implemented a comprehensive hosting and maintenance solution that includes proactive security monitoring with regular vulnerability scanning and immediate threat response, performance optimization through ongoing speed and uptime monitoring, and strategic content support for their resource library and advocacy sections. The maintenance plan features scheduled backups with redundant storage locations, while our continuous improvement approach keeps the site evolving alongside ACEC's strategic objectives through regular analytics reviews and quarterly optimization recommendations.
- 24/7 monitoring and remediation for a site housing sensitive member data and advocacy resources
- Regular caching, compression, and database cleanup to maintain lightning-fast load times despite complex functionality
- Quarterly analytics reviews with data-driven recommendations for enhancing user journeys
Our 24/7 monitoring ensures ACEC's website maintains near-perfect uptime (100.00% shown here), with rapid response to any potential issues.
Analytics reveal strong user engagement (average 1m 06s per session) and identify high-performing content areas like the resource library and awards section that drive member value.
The site's enhanced search functionality has dramatically improved content discoverability. Our security protocols have maintained consistent uptime while protecting sensitive member data. Most importantly, the continuous improvement approach has supported ACEC's strategic evolution: helping them successfully expand their perceived expertise beyond transportation engineering into diverse fields through targeted content optimization.
Through our hosting and maintenance partnership, ACEC has achieved peace of mind while making sure their digital presence continues to strengthen their position as the leading voice for the engineering industry.
