Internal Project Completion Survey

What client and project is this for?*

Client Name - Project Name - DD/MM/YYYY

What is your name and title?

(i.e. Lorenzo Von Matterhon, Architect of Delight)

On a scale of 1-5, how much or how little did you enjoy working on this project?

Wow - they were that bad huh? Let's not let them repeat their mistakes. What made it so rough? (Don't worry, all feedback is provided to them anonymously.)*

I'm sure they can handle it, stiff upper lip and whatnot. (If you hear them wimpering it's just the sound of experience settling in.)

Not half bad, but they could do better. Can you let us know what you enjoyed and what they could have done differently to make your experience absolutely amazing?*

We'll pass it along to their team, anonymously of course. (Hey everyone, you didn't blow it! Whoa don't get too excited, you could have done better.)

Oh man! So close! I'm glad you enjoyed working with them! Can you tell us what you liked? Could you share what they could have done differently to make this a 5?*

Hey client! We like you. We REALLY like you! I mean sure you could have done a little better, but even the best can do a little better.

Whoooohooooo! I'm so glad you enjoyed working with them! This is how it should always be. Can you share a bit about what you liked about working with them?*

Hey there client, guess what! You ROCK!! Working with you was aaaaaamazing. Pop the champagne! Light some fireworks! No - take them outside fir-- BBOOOOOMMMM!

Let's discuss scope creep. So what did we do that was out of scope or borderline for this project? Please include what the problem was and how it was resolved.

Would you like to work with this client again?

Yes
No

Sweet! Were there any other areas of their business where you think we might be able to provide value?

Maybe another site, email marketing, search engine optimization, video, animation, infographics, anything? No worries if not, but if there is another way you think we can help them please share it.

Ooof! That bad huh? What would have to change to make you reconsider?

If you'd be so kind, would you leave a testimonial for either a member of the client or Yoko Co team you worked with on this project?

*Example Testimonial: Ashley is incredibly knowledgeable about not only her organization, but the industry as a whole. Her insight allowed us to deliver some elements we would have otherwise never considered. She also has excellent taste in music 😉

Would you be open to us sharing this feedback with them?